Refund policy

Black Paper Party values its customers; however, we do not accept returns, and we do not issue refunds. All sales are final.

If your order arrives damaged or something isn't right, email us at customerservice@blackpaperparty.com within 7 days of delivery with your order number and photos, and we'll review it case by case.

If your package was damaged in transit, please also file a claim with the carrier.